Managed Services

We help our customer manage application and infrastructure efficiently and reduce cost of maintenance year on year. Our service assists reducing the need to hire, train, and retain expensive in-house resources for day-to-day operational activities, allowing you to focus on achieving your business objectives and delivering strategic IT projects.

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Why Golden Five Managed Services?

  • Proven Microsoft Gold Partner with 7 Gold and 4 Silver Comp
  • Over 10 years of Technical Expertise & Experiences with Product
  • Experienced Partner with Microsoft & Multiple IT Product Companies & Service Providers
  • Direct Access to Microsoft Product Group
  • Microsoft MVPs, Speakers/Bloggers & Ex-Microsoft Support team
  • Microsoft, Cisco, Oracle Certified Support team
  • Small to Enterprise Experienced, simple to complex infrastructure level experienced Staff
  • Certified Professionals

Managed


We have a team of passionate experts whom have been awarded Microsoft MVP awards or they are Ex-Microsoft Employees whom maintain Top level certifications like Microsoft Certified, Oracle Certified, CCIE or Ph.D. and Expert scientists. We ensure to get our team trained and certified with the latest technology. We always provide efficient & expert resources which make our services cost effective, quick and innovative. We work on all verticals to customize our services to our customer’s IT requirement and budget, so we can offer you three levels of support models that we can match to your requirements.

When you engage with our Applications Managed Service you get:


We offer following support model.


Dedicate Onsite Support

All the experts work from your office in coordination with your team, to manage service effectively and efficiently..

Dedicate Offsite/Offshore Support

All the experts work from our office in coordination with your team, to manage your IT needs effectively and efficiently.

We provide following facilities from offsite/offshore support center;

  • Dedicated Delivery Center
  • Safe and Secure VPN network to support your IT Application and Infrastructure
  • Ticket management system to manage and track request effectively

Shared Offsite/Offshore Support

All the experts work from our office in coordination with your team, to manage your IT needs effectively and efficiently.

We help you to control cost and get shared resource poll, which allows you to scale up/down team as per business needs.

We provide following facilities from offsite/offshore support center;

  • Shared Delivery Center
  • Safe and Secure VPN network to support your IT Application and Infrastructure
  • Ticket management system to manage and track request effectively