• Responsible for developing an infrastructure and process to capture knowledge gained by the organization through successful system interventions and enabling its shared use.
• Oversees the identification of critical knowledge, its usage, availability, and the needs of various business groups. Involved in modeling information sources, flows, and critical paths, as well as understanding how information is turned into knowledge and the relationship of knowledge and how it supports and enables key business processes.
• Facilitates the development of supporting knowledge architecture and standards.
• Works with operations staff to define an operational framework that defines, develops, and implements delivery systems, systems management, policies, and security frameworks to ensure delivery of knowledge and information to appropriate groups.
• Possesses expertise in process and data modeling, architectural development methodologies, IT planning methodologies and extensive knowledge of the enterprise’s business and decision-making processes.
• Must possess strong leadership skills to gain credibility with various business leaders and stakeholders. Makes complex IT and business decisions.
• Works with other IT groups to ensure solid cross-functional decisions are made as a team.

Dimensions Education:

Bachelor’s or Master’s Degree in Computer Science, Information Systems, Business Administration, or other related field. Or equivalent work experience.

Experience:

A minimum of 7 years of IT and business/industry work experience. Experience with document management, groupware, relational database systems, data warehouse and data mining, Web, and systems analysis/development.

Complexity:

Expert/lead technical role. Develops infrastructure and process for identifying and sharing enterprise’s core technical and business knowledge. Works on multiple projects as a project leader or as the subject matter expert. Works on projects/issues of high complexity that require demonstrated knowledge across multiple technical areas and business segments. Coaches and mentor’s more junior technical staff.