• Supports the user community in the use of business intelligence tools to query files and databases for report outputs.
• Assists customers in use of OLAP tools, extracts, and collects data for performing queries and writing reports.
• Reviews queries for performance issues, making changes as needed.
• Participates in the design and development of the system, as well as creation of user documentation.
• Monitors customer usage, upgrades enterprise-wide OLAP query and reporting tools, monitors batch queries and ensures interoperability and security of various front-end components.
• Maintains meta data coordination and supports production system.
• Needed knowledge includes process and data modeling and data architectural development methodologies.

Dimensions Education:

Associate or bachelor’s Degree or technical institute degree/certificate in Computer Science, Information Systems, or other related field. Or equivalent work experience.

Experience:

0 to 1 year IT work experience in business intelligence tools and systems.

Complexity:

Learner/entry level role. Provides support for user community. Works on multiple function tasks that tend to be of low technological complexity. Works on one or more projects as a project team member. Functions, relatively independent, under direction of senior professionals, supervisors, or managers. Generally, follows documented procedures and checklists.