• Provides technical expertise and support for Electronic Data Interchange (EDI), and other Business-to- Business communications.
• Analyzes and develops the EDI interface.
• Participates in systems design and quality assurance activities.
• Supports the user community and creates and maintains partner relationships with customers and vendors.
• Responsible for developing EDI mapping specifications and documentation.
• Duties include testing, implementing, and maintaining EDI transactions, developing and maintaining trading partner definitions including relevant translation objects utilizing EDI translation software tools.
• Handles communications with trading partners for EDI transaction set-up and ongoing maintenance.
• Coordinates between trading partners and networks to ensure mapping compliance.
• Tests and resolves incoming EDI file problems. Develops new business opportunities utilizing EDI.
• Resolves technical mapping variations or gaps and first-level troubleshooting issues in production environment.
• Develops guidelines, checklists, procedures, and training documentation.
• Often involved with a variety of client/server platforms.

Dimensions Education:

Bachelor’s degree in computer science, Information Systems, or another related field. Or equivalent work experience.

Experience:

A minimum of 3 years IT or related work experience in e-commerce, network, telecommunications engineering and support in multi-platform environments.

Complexity:

Intermediate professional level role. Provides EDI programs development, maintenance and support on multiple platforms for the e-commerce function. Works on multiple projects as a team member and may lead projects of moderate complexity. May coach more junior technical staff.