• Responsible for creation, implementation, and management of the enterprise’s systems in support of business e-commerce.
• Collaborates with business leadership in the development of an e-commerce strategy and in the prioritization of development work.
• Must understand business processes.
• Ensures integration of Internet/Extranet systems architecture with existing enterprise architecture.
• Develops and implements e- commerce service concepts including pricing, packaging, product offerings and lifecycle management.
• Develops site transaction and partnership strategy.
• Works with appropriate senior management to analyze customer feedback, develop promotional plans, and target marketing for product and service concepts.
• Possesses overall project management responsibility for all e-commerce development work.
• Responsible for the integration of the Web site with Product Development, Customer Service and Sales organizations.
• Manages content creation, input from other marketing groups and editorial calendar.
• Identifies and manages technology development partners and outside vendors.
• Maintains currency of new technology and evaluates opportunities for improvement.
• May manage a team of product managers and content editors.

Dimensions

Education:

Bachelor’s or master’s degree in computer science, Information Systems, or another related field. Or equivalent work experience.

Experience:

A minimum of 10 years of IT (including Web/Internet, database applications and data warehousing) and business/industry work experience, with at least 3 years of leadership experience in managing multiple, large, cross-functional teams or project, and influencing senior level management and key stakeholders.

Breadth:

Senior level management. Oversees strategic planning and development of e-commerce solutions in partnership with technical and business leadership. Provides technical and e-business leadership for the enterprise. Accountable for enterprise-wide results. Frequently reports to a Chief Information Officer, Chief Technology Officer or E-Business Executive.