Employee will be primarily responsible for the following:

a.            Lead IT related Technical Project delivery and Customer Support

b.            Lead Golden Five Team for assigned IT Projects & Services

c.            Provide System Admin and Project Support to Golden Five customers when required.

d.            Primarily work on the Microsoft Hybrid architecture with HA I DR, Cloud Infrastructure (Azure)& Security, Windows 2012-2022, Exchange 2010-2019 High Availability & Disaster Recovery, PowerShell Scripts, Virtualizat1on, M365, 0365, SharePoint Online, MS Teams, lntune, Identity & Access Mgmt, Microsoft Identity Manager Flow,& software development.

e.            Primarily focus on GCCHigh (DoD Contractors), CJIS Agencies, Government and DoD Customers

f.            Work on other technologies like email antivirus, antispam, backup.compliance products, instant messaging platforms; Proofpoint, Cisco lronPort, Cisco Jabber and Good Connect, mobility solutions; Blackberry Enterprise Server, Good Enterprise Server, and Good Dynamics, Mobile Device Management (MDM), Mobile Application Management (MAM) & other help as requested.

g.            Work on 3rd party like Veeam, FS, Proofpoint, Cisco, Barracuda, BitTitan, Shoviv, etc.

h.            Migrate and troubleshoot mailbox migration issues

I.             Prepare Project,Support, and Process documents.

j.             Lead Customer interaction for technical project delivery and support

k.            Work on PowerShell & Process Automat ions

I.             Self-training and self-study for the new software's versio ns

m.          Learn techno logy related upgrades in self-skillset

n.            Write Biogs and Try to become Microsoft MVP

o.           Learn and certify yourself with latest technologies

p.            Monthly discussion on the productivity with the manager.

q.            Report preparation as required by the customer or Golden Five

r.            SOW, CR, RFOCS and other document preparation.

s.            Servers and Clients patching.

t.            Servers and clients issue resolution.

Experience 5+ years.