Objective: Achieves goals beyond job requirements; is proactive and takes prompt action to accomplish objectives.

Specific Tasks:

• Strong verbal and written communication skills

• Configuring M365 and maintaining the networked computer system, including hardware, system software, and applications.
• Ensuring data is stored securely and backed up regularly.
• Diagnosing and resolving hardware, software, networking, and system issues when they arise.
• Replacing and upgrading defective or outdated components when necessary.
• Monitoring system performance to ensure everything runs smoothly and securely.
• Researching and recommending new approaches to improve the networked computer system.
• Providing technical support when requested.
• Documenting any processes which employees need to follow.

Experience Requirements:

• Relevant degree or diploma in Information systems or information technology.
• Microsoft certification or similar.
• Experience administering technology and networked computing systems.
• Ability to prioritize a wide range of workloads with critical deadlines.
• Availability outside of working hours to resolve emergency issues promptly.
• Excellent critical thinking and problem-solving skills.
• Patient and professional demeanour, with a can-do attitude.

On-Site Requirements: Yes

Start Date March 1, 2023

Salary: Negotiable