New hires, promotions, transfers, & departures are the examples of events that can trigger user database management process in various softwares, change of permissions, change of licensing. Manually managing user accounts, permissions, and the scope/reach of a granted permission can quickly become one of the IT department’s most time-consuming process. When a new employee is hired, it takes the IT department an average of 30 – 60 minutes to create a new account and assign proper permissions in every user database software. This process can be delayed by several days if the IT department is swamped with other tasks or if the account is not created correctly on the first try. This delay can leave a new employee stranded and unproductive on what was supposed to be their first day of work. Moreover, if an employee leaves the organization, and user off boarding delays can cause security, risk, compliance, data breach.

For many organizations, the HR system is the first point of registration for employees. Many organizations adhere to a policy of, “if the employee is not present in the HR system, nothing will be done. The employee will not pass the company reception”. As such, HR systems serve as organizations’ “single point of truth.” The next logical step is to use the HR system as the leading source for automating User Account Management tasks. And this is exactly what we do with our software. Our software is configured to look for changes in the personnel data, such as new employees, promotions, and name changes.